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Contact Extreme Casino

Need assistance with Extreme Casino? Email support@extremecasino.best and our support team will review your request. We aim to make it straightforward to get help with account access, verification, payments, website issues and responsible gambling matters.
Extreme Casino holds two licences from Curaçao: one issued by the Curaçao Gaming Authority under reference OGL/2024/1274/0819 and another by Curaçao eGaming under licence number 1668/JAZ.

How to get in touch

For support by email, contact support@extremecasino.best. Please send your message from the email address linked to your account where possible. This can help the team identify your account and handle your request more efficiently. Do not include your password, full payment card number, security codes or other sensitive information in your message.

To help us understand the issue and respond faster, include your account email address or username, a short description of the problem, and screenshots if they are relevant. If you are reporting a technical issue, explain what you were trying to do and any error message shown. Only provide information that is necessary to investigate your request.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposit or withdrawal enquiries
  • Questions about bonus terms and eligibility
  • Website, game or payment technical problems
  • Responsible gambling requests, including help with restricting or reviewing your play

Support will review your message and may ask for further information before taking action, particularly where account security or identity checks are involved. Replies are usually sent within 24 hours, although some requests may take longer if additional checks or information are needed. Please avoid sending repeated messages about the same issue, as this may slow down the review.

If your request concerns responsible gambling, say so clearly in your email to support@extremecasino.best. The team can explain the available account support options and the steps for requesting assistance.