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Terms & Conditions
1. General terms
These terms form a legal agreement between you and the operator of Extreme Casino. They apply to the website, your player account, games, deposits, withdrawals, promotions and other services made available through the platform. Additional terms may apply to specific products or offers. If those additional terms conflict with these terms, the specific terms will generally apply to the relevant product or offer.
You should read these terms before using the website and check them regularly. Extreme Casino may update or amend the terms when necessary, including to reflect changes to services, technology, legal requirements or business practices. The updated version will apply from the time it is made available, unless a different effective date is stated. If you do not agree with an amendment, you should stop using the services and contact support through the available website channels.
Eligibility and lawful use
You must be legally entitled to use online gambling services in the place where you live and access the website. You must meet the applicable minimum age requirement and provide truthful information when requested. You must not use the website if online gambling is prohibited where you are located, if you are under the required age, or if you are subject to a gambling exclusion or restriction that prevents you from using the service.
- Use the website only for personal entertainment and not on behalf of another person.
- Keep your account information accurate, current and complete.
- Do not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not access the website from a location where doing so would breach applicable law.
- Follow the rules and instructions displayed for each game, promotion and payment method.
2. Accounts and security
You may need to register an account before using some or all of the services. Only one account should be created for you unless Extreme Casino expressly permits otherwise. Accounts are personal and must not be sold, transferred, shared or made available to another person. You are responsible for ensuring that the details you provide during registration remain accurate.
You are responsible for protecting your username, password, verification information and other account credentials. Do not disclose these details to anyone else. If you believe that your account has been accessed without permission, or that your credentials have been lost or compromised, you should stop using the account and notify support through the available contact options as soon as possible.
Extreme Casino may ask you to complete identity, age, location, payment or source-of-funds checks. These checks help protect players, prevent fraud and meet applicable legal and regulatory obligations. You must provide documents and information that are genuine, current and readable. Account access, deposits, withdrawals or other services may be delayed or restricted while checks are being completed.
Suspension and closure
Extreme Casino may suspend, restrict or close an account where it reasonably considers this necessary, including because of suspected fraud, unlawful activity, a breach of these terms, unsuccessful verification, technical concerns, responsible gambling safeguards or requirements imposed by law. An account may also be closed at the player's request, subject to any required checks and the resolution of outstanding matters.
If an account is closed or suspended, you must not attempt to create or use another account to avoid the restriction. Where permitted, valid funds may be returned after relevant verification, investigation, chargebacks, disputes and other obligations have been addressed. Funds connected with fraud, unlawful conduct or a serious breach may be withheld or handled as required by applicable law.
3. Deposits, play and withdrawals
Available payment methods, minimums, maximums and processing conditions may be displayed on the website and can vary. You should use a payment method held in your own name or otherwise authorised for your use. Payments from third parties may be rejected or returned. You must not use the service to deposit money obtained unlawfully or to move funds for another person.
You are responsible for checking transaction details before confirming a deposit or withdrawal. A deposit may be subject to verification, technical processing, banking procedures, limits or other conditions. A withdrawal may require identity checks or additional information before it can be processed. Processing time can depend on the selected method, financial institution, security checks and other factors outside the website's control.
You should only deposit money that you can afford to lose. Gambling outcomes are uncertain, and no game or strategy guarantees a win. You accept responsibility for all activity completed through your account, subject to any mandatory protections that apply. You must not attempt to reverse, misuse or interfere with a payment, game result or account transaction.
Game results and technical issues
Games are played according to the rules shown on the website. Results are determined by the relevant game system and, where applicable, approved random outcome technology. In the event of a technical error, communication failure or malfunction, affected bets or transactions may be reviewed and corrected in line with the applicable game rules and legal requirements. A game result may be voided where necessary because of a confirmed error or system failure.
You must not use software, devices or methods intended to manipulate games, bypass security, gain an unfair advantage or disrupt the website. Automated play, scraping, reverse engineering and attempts to interfere with the platform may result in suspension, cancellation of transactions or other action.
4. Promotions and responsible gambling
Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms can include eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, deposit conditions and maximum permitted benefits. You should read the specific offer terms before opting in or making a qualifying transaction. If an offer term is unclear, do not participate until you have obtained clarification through the available support channels.
Extreme Casino may change, withdraw or refuse a promotion where permitted, including where there is suspected misuse, technical error, duplicate participation or a breach of the relevant terms. A promotion must not be used to disguise unlawful activity, manipulate payments or obtain an unfair advantage.
Gambling responsibly
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for living expenses. Do not play when distressed, intoxicated or under pressure. Chasing losses, borrowing to gamble and hiding gambling activity can be warning signs that you need support.
- Use any available deposit, loss, session or other account limits.
- Request a break, cooling-off period or self-exclusion where available.
- Keep gambling separate from essential household spending.
- Talk to a trusted person or a recognised gambling support service if gambling is becoming difficult to control.
- Seek urgent help through local emergency services if you or someone else is at immediate risk.
Responsible gambling tools may not prevent every form of gambling, including gambling on other websites. You remain responsible for seeking help and using the safeguards available to you. Requests for restrictions may require verification and may take effect according to the relevant process.
5. Privacy, liability and disputes
Personal information is handled in accordance with the applicable privacy policy and privacy laws. By using the website, you acknowledge that information may need to be collected and used for account administration, identity verification, payments, security, responsible gambling, customer support, legal compliance and service improvement. You should review the privacy policy for further information about collection, use, storage and disclosure.
The website is provided subject to applicable law. Extreme Casino aims to keep the service available and accurate but does not guarantee that it will always be uninterrupted, error-free, secure or suitable for every purpose. Access may be affected by maintenance, internet connections, devices, payment providers, software or events outside reasonable control.
To the extent permitted by law, you are responsible for your equipment, internet access, account activity and decisions to use the services. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Any limitation of liability applies only to the extent allowed by applicable law.
Questions and complaints
If you have a question, transaction concern or complaint, contact Extreme Casino through the support or contact options published on the website. Provide enough information for the matter to be identified, including relevant dates, transaction references and a clear description of the issue. You should keep copies of any records you submit. Complaints may be reviewed using the applicable internal process, and further information may be requested before a decision is made.
These terms are intended to operate consistently with applicable Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. The version of these terms published on the website is the current version, subject to any stated effective date.